AFTER SALE SERVICE
The objective of our after-sales department at Compañía Maquinaria 93 is to offer the best possible service to our customers, guaranteeing optimal performance from your machine and quality assistance whenever you need it..
Our team is made up of 54 members of staff across our 11 delegations, located throughout the regions where we operate, specifically in the provinces of: Jaén, Granada, Seville, Huelva, Córdoba, Málaga, Navarra, Barcelona and Mallorca.
CM93 has extensive facilities at these centres with specific rooms for client and staff training, and the most advanced technology the sector has to offer.
Our technical staff are a qualified and professional team who undergo continuous training directly from our brands, gaining product-specific knowledge and specialized training in the latest tools available to improve the experience of our customers.
Find out about all the programs we offer on how to maintain your machines perfect condition and minimize unexpected shutdowns with our maintenance contracts and extended warranty:
In a business like yours, conditions change constantly. We can identify your maintenance needs and take action to avoid any unexpected breakdowns. This helps us to be proactive in our planning, allowing you to focus on what really matters: your business.
- All maintenance costs are covered by the contract.
- Flexible and tailored to your needs.
- A personalised workshop"base".
- A fixed monthly fee or a single payment.
Designed to give you long-term peace of mind, Service Plus offers New Holland agriculture equipment customers the possibility of extending their warantee up to seven years. You can sign a Service Plus contract when you buy the equipment, or up to one month before the standard manufacturer’s warranty expires.
You can choose between three levels of coverage:
Silver – Motor, shift and transmission
Gold – Silver + hydraulic and electric systems
Platinum – Total coverage
- Years of coverage: two, three, four, five, six and seven years
- Hours of use (or number of bales for the bigbalers)
- More options for a more personalised program
- Efficient protection of your investment
- Efficient shutdown management
Since we were founded, one of the key aspects of Compañía Maquinaria 93, S.A.’s business has been the supply of original spare parts from the brands it represents, including: CNH industrial (New Holland y Case CE), Manitou, Bobcat, ZF, Allison, and more.
To ensure our customers’ needs are met, at CM93 we offer a wide range of original spare parts, tools and accessories, with a full manufacturer's warranty, and a catalog of more than 100,000 items for agricultural vehicles (tractors, harvesters, harvesters and packing machines), as well as for construction, civil engineering and industrial machinery (mini loaders, excavators, loaders, telescopic, forklift trucks, etc).
Our original spare parts are made to guarantee the performance of your machinery, so they made to rigorous specifications, and undergo regular inspections and quality checks from highly qualified technicians, both at our warehouse and at the place of manufacture. All of this ensures the perfect condition of each component supplied to the client and coverage through the producer warranty.
We have an extensive catalog of original spare parts, which includes all the principal categories:
- Electrical systems: Alternators, starters and batteries
- Lubricating oils and antifreeze
- Glass panes and cabins
- Air and liquid filters
- Electric components
- Lights and acoustic signalling
- Hydraulic systems and brakes
- Small materials
In addition, we offer Gold Value remanufactured parts, a competitive for spare parts for your old tractor, keeping costs low but taking care of all your machinery needs. We offer a quality and same brand guarantee for a wide range of spare parts that you can have total confidence in.
The Value Line Batteries range is also available as an economical alternative for all brands, representing a significant discount compared to new batteries, but offering original quality and a 12-month warranty, available for 9 items and covering 70% of your battery needs.
Visit our branches located across the country to experience our personalized service from our professional multidisciplinary technical team.
During our campaign season offer 24/7 customer service via telephone.
We have extensive experience in personalized advice and managing the particular needs of each client. Through a careful analysis of our clients’ specific needs and our own demand-management procedures, we guarantee the ideal solution for each client in terms of quality, efficiency and value.
Compañia MAquinaria 93, S.A. maintains its firm commitment to the use of new technologies allowing us to pass on their benefits in terms of performance to our clients’ businesses. Our professional staff are trained by to get the best out of the latest technologies offered by our brands. Here are some examples:
Easy Manager is a simple and flexible tool to optimize the automatism of your machines, however many you have and whichever sector you operate in.
- Real-time equipment management.
- Optimized and straightforward maintenance and activity monitoring.
- Product control and protection functions.
- View real-time information on location and operating condition.
- Obtain detailed machinery activity information: distances covered, operating hours, etc.
- Create a machine itinerary that best suits your needs.
- Maximize equipment use based on your needs: identify inactive or rarely used machinery.
- Organize the maintenance and care of your machines: maintenance diary, reminders.
- Plan activity monitoring through detailed reports.
- Receive unauthorized use alerts: use outside the work zone or during non-operating times.
- Avoid anomalous uses: programmable technical alerts.
- Manage equipment access authorization (access control option).
MANITOU's Easy Manager maintenance solution allows you to entrust the technical monitoring of your fleet to ITT CM93, so you can control your costs and ensure equipment availability.
PLM® GUIDE SYSTEM
New Holland offers a wide range of guidance solutions which are both intuitive and adaptable to your needs, from the simplest manual guidance system to the most complex automated systems. These solutions can be combined with a variety of correction signals offering different levels of accuracy according to your needs: from a maximum error of 20 cm to a minimum of 2.5 cm. Moreover, don’t forget that New Holland offers tool solutions for a full range of tractors and harvesting and crop management equipment, so you can choose the right tool for the task at hand.
NEW HOLLAND'S FULLY INTEGRATED AUTOGUIDE INTELLISTEER® SYSTEM
IntelliSteer is a fully integrated New Holland designed and developed Automatic Steering System. Available from the factory or as a retrofit package, the IntelliSteer® system maximises productivity and efficiency to optimise your yields and to increase your profits. Combining DGPS or RTK Technology with fully integrated control, IntelliSteer helps ensure parallel pass-to-pass accuracy of up to 2.5cm. IntelliSteer is the natural choice for precision work in even the most demanding conditions and it has been designed to dramatically enhance operator performance and comfort. Furthermore, it can be linked to Controlled Traffic Farming (CTF) applications.
A COMPLETE GUIDANCE PACK
You can order your machine with either a factory-installed IntelliSteer option, or simply with an IntelliSteer® ready package. This top of the range option is available on the T6 Auto Command, T7, T8 and T9 tractor ranges, as well as on the CX Elevation and CR combine series. You can also specify IntelliSteer on Speedrower® Selfpropelled Windrowers, to ensure the straightest crop lines to enhance the productivity of your combines, forage harvesters and balers. The system includes an NH 372 receiver, steering angle sensor or solid state gyro, the Navigation Controller II, and a hydraulic control valve which converts the signals from the Navigation Controller II into hydraulic movements of the steering system. More information
PLM® DATA MANAGEMENT
You are never alone with New Holland’s PLM® solutions. A comprehensive software package enables you to manage all aspects of your farm to enhance productivity and reduce soaring input costs. Telematics technology enables fleet managers to connect to their machines from the comfort of their office. You can stay in touch with your machines at all times, and you can send and receive real-time information that saves time and enhances productivity. Choose between the entry level Essential Package or upgrade to the advanced Professional Package depending on your individual needs. More information
INTELLIVIEW™ IV DISPLAUY
New Holland offers a wide range of displays which provide you with 360° PLM information and management. All parameters can be monitored at a glance, including guidance and the most advanced yield and moisture mapping functions. Choose between the FM-750 and the wide screen FM-1000 monitor and XCN-2050 monitors. The fully integrated IntelliView™ displays are colour touchscreen monitors that offer fingertip control of all machine functions, opt for 17.8cm IntelliView™ III, or upgrade to the super-wide screen 26.4cm inch IntelliView™ IV monitor. More information
INTELLIGENT OPERATION FOR INTELLIGENT MACHINES
The IntelliView™ III colour touchscreen monitor is your partner in all farming operations and is available on the T6 Auto Command, T7, T8 and T9 tractor ranges, on the CX5000, CX6000 and CX Elevation combine series and on the BigBaler range. The CX Elevation and CR combines and FR forage harvester ranges are fitted with the new widescreen IntellIView™ IV colour touchscreen monitor as standard, it is an upgrade option on the BigBaler range, and can be used as a second screen for precision farming applications on T7, T8 and T9 tractor ranges. Both the IntelliView™ III and IntelliView™ IV displays communicate directly with the IntelliSteer® system together with the machine’s CAN Bus, and display key operating parameters in real time on just one screen. Maximum operator comfort is guaranteed thanks to the intuitive operating logic which enables you to see just where you are, and to select the exact information you wish to browse, monitor and control. More information
PLM® CONNECT ESSENTIAL
With a wide variety of correction signals, this New Holland modular solution can be used on any type of machine. The intuitive and easy-to-use interface allows you to use the guidance with peace of mind and with the PLM® software, you can download and analyze performance data to adjust the inputs and reduce operating costs.
Telematics technology enables fleet managers to connect to their machines from the comfort of their office.
This software package enables you to manage all aspects of your farm to enhance productivity and reduce soaring input costs.
The principal benefits of PLM® Connect are:
- Full 24/7 machine monitoring.
- Performance evaluation and analysis.
- Reduce soaring input costs.
- Greater operations timing and optimized input management.
- Increase equipment repurchase value.
- Enhance productivity, profitability, security, etc.
- Review vehicle activity with customized reports on machine locations and engine hours for specified date periods.
- Create geo-fences for farms or fields and set curfew alerts to guard against theft or unauthorized use of fleet.
- Track vehicle movement through a live map in order to maximize fuel usage, improve fleet management and avoid theft.
- View a breadcrumb trail of each vehicle.
For more information click here...
CASE SiteWatch puts you in the driver’s seat right from your office. CASE SiteWatch is a telematics solution designed to gather critical performance and location data on your machine at an instant. Click here to learn more.
No more over-digging. No more undercutting. No more wasted time, fuel or money. No more extra wear and tear. Machine control eliminates unnecessary work and expenses by making reliability, repeatability and precision a reality for your equipment. Whether it's mass excavation, spot-dozing, trenching or virtually any other earth-moving task, machine control solutions through CASE help you deliver faster, higher-quality work, job after job. More information.
Download the catalogs:
Visit our branch, where we have a professional team specifically trained in this technology who will advise and assist you according to your needs.